The Curated
Privacy policy

Dear Customer,

the protection of your data is very important for us and we would like to ensure that you are fully aware of what kind of data, in which format and for what purpose we are collecting and processing. The goal of collecting and processing data is of course to provide you with a smooth and fast ordering process, customize and enhance your user experience and make sure we offer products and services you are interested in.

Therefore, we have put together here all you need to know about our privacy policy. In case you have further questions, please do not hesitate to contact us at

We always keep our privacy policy up to date in line with the Swiss and EU guidance. If you continue to use our website after the changes are published, you automatically agree to the revised policy.


Where and how we collect personal data

We collect personal as well as business information from you when:

  • You contact us by email, phone, or through the contact form on our website
  • You submit your information to download or watch content, to request a quote or more information about our products or services
  • You purchase products or services from us
  • You participate in give-aways, competitions or lucky draws organized by us
  • You open or click on email promotions sent by us

We also proactively collect business information through publicly available sources such as your business website as well as social media profile, public directories, registries, etc. in order to provide you information about our business and products as well as services.

Beside personal and business information, we also collect anonymous information when:

  • You browse on our website (through cookies)
  • You see or click on our advertisements on partner websites via Google AdWords, Google Analytics or Facebook

What type of personal and business information we collect about you

We store and process the following type of personal as well as business information (where applicable):

  • Name
  • Company
  • Billing and shipping address
  • Business phone number and email address
  • Products you have purchased from us


How we ensure that your personal information is safe

Your personal as well as business information is securely stored in our CRM as well as ERP system in order to provide you relevant information about our products and services and process your inquiries and purchases. We treat your data confidentially and don’t pass them on to third parties unless it is necessary in order to process your inquiry or purchase. Business partners we might share your information with our logistic and transport companies, brand owners, distributors or financial service providers.

The communication through our website is secured by SSL (Secure Socket Layer Technology) to ensure that sensitive information between your computer and our servers cannot be accessed by third parties. If your browser supports SSL, you can see the https:// prefix and a small green lock in front of the URL name in your browser.



Cookies are small text data that are stored on your computer temporarily or permanently while you are browsing a website.

We use session cookies to store temporarily information such as language or regional defaults. These cookies are then deleted as soon as your browsing session is over.

Other types of cookies are stored in your browser longer. Such cookies are used e.g. by Google Analytics, third party providers we are working with on enhancing your user experience, for remarketing purposes by Google AdWords or other software.

We don’t collect, process or store any personal information in cookies.

You can decide not to allow programs to store cookies in your browser and access it. You can deactivate cookies in your browser’s settings. However, please be advised that in this case you might not be able to use the full functionality of our website.


Web analytics

We use Google Analytics to improve our offering and user experience based on website visitor’s data. The data we collect here are anonymous and Google uses shortened IP addresses that hinders the full identification of single devices. The data is presented to us in an aggregated form and we don’t collect or process any personal information through Google Analytics. Information we see is e.g. your language setting, your region and city, your browser, your operation system, etc.

If you don’t agree with Google Analytics collecting these types of data about you, you can install a plug in your browser to block it (



During your visit on our website, we collect information such as the content you view, the date and time that you view this content, or your location information associated with your IP address through website cookies. This information is anonymous and through this method we don’t receive any personal information about you.

We utilize this information to leverage the remarketing services from Google AdWords as well as from Facebook. Remarketing is an online marketing method where – after your visit on our website – we show you advertisements about our company or our products you have viewed on our website while you are browsing on other webpages and online applications.

If you wish to opt out from our remarketing activities, all you need to do is to clear your browser’s cookie cache:



Opt-out from promotional messages

At every promotional email (excluding transactional emails that you receive while we are processing your contact inquiry or purchase), you have the option to unsubscribe from our email communication. Simply click the unsubscribe link in the bottom of the email, follow the instructions and we will process your request within maximum 10 business days.

We might contact you by phone in order to promote our products and services, process your inquiry or order, or to ensure our contact database is up-to-date. You can opt-out from marketing communications by phone through simply stating on the phone or written to your desire to be opted out and we will process your request within maximum 10 business days. Please note that even if you opted out from marketing calls, we might contact you by phone in order to process your inquiry or purchase (e.g. to make sure your billing information is correct).


Right of access

Under GDPR you, as individual, have the right to access the personal information we store, how we process and where applicable, how we obtained this information.

You can make your request through email at, per phone on +41 44 500 3885, via our online contact form on or in written form sent to our office address at Forchstrasse 234A, 8032 Zürich.

You have right to access your own personal information. In order to make sure we can identify you in our database, we will need your first name, last name and email address or phone number. In case of doubt, we might ask for more information for identification purposes.

We will provide you the following information under “right of access”:

  • Whether we store and process personal information about you
  • The copy of your personal information we store
  • Whether your personal information was shared with any third party and if so, with whom
  • Where we obtained your personal information unless it came directly from you

We will provide you the above information free of charge, within 30 days and either electronically per email or per post.

You have the right to amend or request deletion of your personal information.


May 2018